Other Issues at Cannabis Collection Now

Need Help with Something Else?

If you have encountered issues or have questions that aren’t covered in our FAQ section, you’ve come to the right place. We’re here to assist you with any other concerns or challenges you might be facing.

Order Issues

1. Incorrect Items Received

If you received an incorrect item in your order, please contact us immediately. Provide your order number and details about the item(s) you received versus what you ordered.

2. Missing Items

If your order is missing items, please reach out to us within 48 hours of receiving your package. We’ll review your order and shipment to resolve the issue.

Product Issues

1. Defective or Damaged Products

If you receive a defective or damaged product, please contact us with details and photos of the issue. We’ll arrange for a replacement or refund based on your preference.

2. Product Quality Concerns

For concerns regarding product quality, please provide specific details about the issue. We take quality seriously and will address your concerns promptly.

Account Issues

1. Trouble Logging In

If you’re having trouble accessing your account, try resetting your password using the “Forgot Password” option. If issues persist, contact our support team for assistance.

2. Account Update Requests

For requests to update your account information, including email address or personal details, contact us with your current and new information.

Website Issues

1. Technical Problems

If you experience technical difficulties while using our website, such as issues with the checkout process or broken links, please let us know. We’ll work to resolve any technical issues as quickly as possible.

2. Feedback and Suggestions

We value your feedback and suggestions for improving our website and services. Share your thoughts with us, and help us enhance your shopping experience.

Other Concerns

1. General Inquiries

For any general inquiries not covered here, please contact us directly. We’re happy to assist with any other questions or issues you may have.

2. Complaints

If you have a formal complaint, please detail the issue and contact us. We take complaints seriously and will work to address and resolve them to your satisfaction.

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